Stop the guesswork and transform your organization through Cybersecurity Awareness Training
What is Cybersecurity Awareness Training and what are the Benefits?
Cybersecurity Awareness Training is a structured program designed to educate employees, contractors, and stakeholders on how to recognize, prevent, and respond to cyber threats. It focuses on the human element of security—helping individuals understand how their daily actions can either protect or expose an organization to risk. Rather than being purely technical, cybersecurity awareness training teaches practical skills such as identifying phishing emails, creating strong passwords, protecting sensitive data, safely using devices, and reporting suspicious activity. Effective programs are ongoing, updated regularly to address emerging threats, and tailored to specific roles within an organization.
Cybersecurity Awareness Training delivers measurable business value by reducing the risk of phishing, ransomware, and social engineering attacks, strengthening regulatory compliance, and minimizing financial and reputational damage from data breaches. By educating employees to recognize and report threats early, organizations improve incident response times and decrease the likelihood of costly downtime, legal penalties, and operational disruption. Most importantly, ongoing training fosters a proactive security culture, transforming employees from potential vulnerabilities into a strong first line of defense against evolving cyber threats.
Intertek's Cybersecurity Awareness Training Solutions
Intertek’s cybersecurity awareness training program was built to educate employees and reduce exposure to cybersecurity threats and data breaches, which are all too common in today’s organizational infrastructure. The increasing amount of large scale, publicized breaches has damaging effects on a brand and could be avoided if employees had the proper tools and training for important security topics with accompanying best practices implemented around them. With the average cost of a data breach rising over $3.8M US dollars in 2020* (IBM) and projected numbers continue to trend upward, it is imperative for decision making professionals to invest and manage awareness-based training within their organizations.
Our training platform was designed to educate attendees about information security and how to avoid common human errors in the workplace. Our training is informative, educational, and interactive allowing employees to enjoy their experience and put learning into practice. The module features story-based training rooted in real-world scenarios that affect organizations daily. From phishing and malware attacks to remote learning and password best practices, our module allows custom-tailored programs based on the size and scale of your organization.
Features and Benefits
All-in-one dashboard
Administer training with ease and personalize training with specific employee login credentials to watch (rewatch) at their own discretion
Expertise and Quality Matters
With cybersecurity and software experts in their respective fields, each have over 20+ years’ experience
Custom Implementation
Choose between size and/or scale of organization
Storytelling through interactive video content
Our interactive video content and periodic assessments help topics become informative and memorable
How Intertek's Cybersecurity Awareness Training Program Work
This program focuses on effective behavioral changes rather than completion. Our modules incorporate engaging and interactive video content, and the offering is flexible depending on the outcome. The program takes approximately 25 minutes to complete per user and incorporates interactive learning elements, periodic knowledge checks, and a final assessment.
“Your training brought a dry subject to life and had the entire company talking about data security - I’m not sure how, but what a turnaround in staff’s thoughts!” – Head of Business Systems, London based commercial organization
Tailored purchase options make it easy to implement. This program allows you to purchase and implement based on what works best for the scale and size of your organization. Two main options include access to the program through an external marketplace (shopify) or purchasing via a SCORM package and upload through your dedicated LMS portal. Alternatively you can purchase this service directly with your Intertek sales contact.
The experts who created the program come from two parts of the Intertek family – NTA and Wisetail. NTA is a UK based cybersecurity company focused on network security consulting, auditing and penetration testing services. Wisetail is a learning and development platform built to promote learning as a path to stronger culture for employees, customers, and partners.
Additional Cybersecurity Training Solutions
Cybersecurity & Social Engineering Training
Ensure your employees are cyber aware through personalized training and simulated threats that assess their response.
Cyber Crisis Simulation
Intertek’s Cyber Crisis Simulation combines the structure of a tabletop drill with the realism of a live crisis scenario.
Information Technology (IT) Security Training
IT Security Training solutions to teach employees, IT professionals, and stakeholders how to protect an organization’s digital assets, systems, and data.
Cybersecurity Awareness Training – Frequently Asked Questions (FAQ)
Cybersecurity awareness training is important because employees are often the first line of defense against cyber threats. Many attacks—such as phishing, ransomware, and social engineering—target people rather than technology. Even with strong technical controls in place, human error can lead to data breaches, financial loss, operational disruption, and reputational damage.
Effective training reduces risk by helping employees recognize threats, respond appropriately, and follow secure practices in their daily work. It also strengthens overall security culture and supports regulatory compliance requirements.
In many industries, cybersecurity awareness training is required either by regulation, industry standards, or contractual obligations. Requirements vary depending on your sector and geography, but common frameworks and regulations mandate employee training as part of a comprehensive security program.
Examples include:
- HIPAA – Requires workforce training to protect healthcare information
- Gramm-Leach-Bliley Act – Requires financial institutions to implement employee safeguards training
- General Data Protection Regulation (GDPR) – Encourages appropriate organizational measures, including training
- ISO/IEC 27001 – Requires security awareness as part of an Information Security Management System (ISMS)
Even when not explicitly mandated, training is considered a best practice and is often expected by customers, partners, and insurers.
Most organizations require:
- Initial training during onboarding
- Annual refresher training
- Ongoing microlearning or phishing simulations throughout the year
Training should also be updated whenever there are significant changes in threats, regulations, technologies, or internal policies. Regular reinforcement ensures employees stay alert to evolving risks.
Cybersecurity awareness training programs commonly include:
- Phishing and social engineering detection
- Password security and multi-factor authentication
- Data protection and privacy best practices
- Secure remote work and mobile device security
- Ransomware and malware prevention
- Safe internet and email usage Incident reporting procedures
- Role-specific security responsibilities
Programs may also include simulated phishing campaigns and scenario-based learning to reinforce real-world application.
Firewalls and other technical controls are essential—but they are not enough. Cybercriminals often bypass technical defenses by targeting employees directly through phishing emails, fraudulent phone calls, or social engineering tactics.
Security technologies protect systems, but employees make daily decisions about clicking links, sharing information, and handling sensitive data. Without training, even strong technical controls can be compromised by a single mistake.
Cybersecurity awareness training ensures that your people are aligned with your technical defenses—creating a layered security strategy that protects both systems and human behavior.
Related Links
Cybersecurity Awareness Training Fact Sheet
Intertek Cyber Assured
Intertek’s Cyber Assured program helps manufacturers and brands meet this challenge by providing comprehensive, risk-appropriate, IoT security testing for connected consumer products, continuous vulnerability monitoring, a certification mark and an external website.
Intertek AI²
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Knowledge Center
- Cybersecurity Awareness Training Fact Sheet
- Common Criteria Certification Process Fact Sheet
- FIPS 140-3 Process and Service Offerings Fact Sheet
- Cyber Security Risk in a Mass Remote Working Environment Webinar
- Intertek Cyber Assured Fact Sheet
- Consumer Product Focused Cyber Security Test and Certification Program
- PCI PIN Transaction Security (PTS) Cyber Security Fact Sheet
- Cyber Security Assurance Overview
- ANSI/UL 2900 Cyber Security Assessments Fact Sheet
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