Hospitality & Tourism

darn good coffee

A cup of coffee sitting on a table next to a slice of cherry pie

Intertek’s Wisetail platform gives employees instant access to SOPs and recipes, keeping service smooth and consistent every shift.

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The Premier Restaurant LMS for Frontline Training

a stay that gives back

Intertek’s EcoCheck helps hotels turn sustainability goals into daily actions that meet guest expectations and create lasting impact.

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EcoCheck

chicago's finest for a reason

Intertek Alchemy trains Eli’s Cheesecake teams to uphold food safety and quality across large-scale cheesecake production.

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Workplace Safety Training

where compassion leads

A woman smiling while carrying a sack of potatoes next to a table full of food

Intertek builds food safety skills at The Food Depot so community programs like Kid's Kitchen can thrive.

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Food Safety Training

served hot

Intertek Wisetail keeps restaurant training current as 50 plus new food safety rules reshape menus and allergen risks.

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The restaurant industry’s recipe for training success.

the heat is on

Intertek’s Wisetail platform helps Benihana train teams for consistent quality, from culinary precision to the iconic onion volcano.

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Employee Onboarding & Training

recreation not wreck creation

Children's building blocks toppling over

Intertek’s Wisetail platform gives frontline teams on-demand info to solve problems fast and protect the guest experience.

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Learning & Operations

stay safe

View from deck of a swimming pool with calm water

Intertek Cristal supports ABTA’s tourism accommodation guide to raise health and safety standards in hotels and destinations.

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Risk Management Solutions for Travel, Tourism and Hospitality

powered by people

A uniformed employee moving product out of a Ben E Keith delivery truck

Intertek’s Alchemy Training System helps Ben E. Keith teams turn consistent learning into safer, higher-performing shifts.

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Skills Management Software

safe splash no crash

An elderly man and young boy enjoying an outdoor swimming pool

Intertek Cristal’s PoolCheck program helps hotels keep 20,000-litre pools clean, balanced and aligned with global safety standards.

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PoolCheck

clean you can trust

A person carrying a stack of white linen

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Safe Hotel & Destination Directory

late night scaries

Intertek’s Wisetail platform gives night-shift teams instant training and checklists to handle high-pressure guest moments.

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The Hospitality Employee Enablement Platform that Powers Frontline Success

access granted

A man entering a building in his wheelchair as a group of friends greet him from within

Intertek Cristal’s AccessCheck evaluates hotels against global accessibility standards so 1.3 billion disabled guests feel more included.

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AccessCheck

winner winner winner

Intertek’s Wisetail platform updates restaurant recipes instantly so guests enjoy the same flavors at every location.

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The restaurant industry’s recipe for training success.

breaking the language barrier

Visualized audio waves emanating from the mouth of a person

Intertek Alchemy delivers multilingual training so employees train in their language with higher comprehension.

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Breaking Language Barriers — The Key to Effective Training

beep beep

A technician with a Christian Broters Automotive uniform smiling inside a repair shop with vehicles in the background

Intertek’s Wisetail platform powers The Flywheel so Christian Brothers Automotive keeps teams prepared and cars running reliably.

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Use Case: Achieving Easily Accessible Content

relax we've got this

Intertek Cristal’s FireCheck program manages hotel fire risks so guests relax while alarms, routes and doors are ready.

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FireCheck

learning that lasts

Hand holding smartphone displaying training content

Intertek Alchemy turns manufacturing training into real confidence that boosts safety and performance on the floor.

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Skills Management Software

virus vigilance

Man wiping down marble countertop in an airy house

Intertek Cristal’s POSICheck audits hygiene protocols so hotels control infection risks.

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POSI-Check

go where you grow

An office environment with two individuals sitting at a work table.

Intertek Wisetail powers learning cultures that help companies innovate 92 percent more and become 52 percent more productive.

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Where learning and operations meet to get work done.

you betta work-force

Hand holding smartphone showing team training tips

Intertek’s Wisetail training helps frontline teams turn learning into a 25 percent productivity lift and real skill gains.

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Onboard and Train Your Dream Team

rise and grind

Intertek Wisetail guides Black Rock Coffee Bar through a phased LMS rollout that builds flexibility and smooth adoption.

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Learning Management System

beyond the plate

A plate of fresh greens and lobster tails being served in a restaurant

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Risk Management Solutions for Travel, Tourism and Hospitality

relax we've checked

Intertek Cristal ensures every holiday touchpoint is safe, clean, and reassuring.

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Hospitality Assurance Solutions

dont wing it

Intertek Wisetail turns Slim Chickens brand standards into daily habits so every location runs like the original.

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Recap: How Slim Chickens Drives Brand Consistency and Community

fueling furry futures

Intertek Alchemy trains pet food teams to keep safety, nutrition and quality at the center of every batch.

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Accelerating Workforce Development to Meet Expanding Production

raising the barre

Intertek’s Wisetail platform unites over 700 barre3 instructors in The Hub for fast, intuitive learning and updates.

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Barre3: How a Respected Star in the Fitness World Found Synergy with Learning Management Software

training takes flight

Intertek Alchemy trains 17,000 LSG Sky Chefs employees so 308 million annual meals stay consistent across 64 locations.

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Intertek Alchemy Learning Platform

cruise control

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Intertek Cristal

sun's out buns out

Intertek Wisetail rolled out MOOYAH equipment training fast so 15 new locations opened with consistent operations

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How Mooyah Uses a Franchise Training Platform to Scale Operations Across 80+ Locations

feelin' hot hot hot

Intertek uses Wisetail to align training and operations so Dave's Hot Chicken grows fast without losing consistency.

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Innovating for Franchise Success: Lessons from Dave’s Hot Chicken

don't stop believin'

Man performing inspection inside large pipe

Intertek’s Wisetail platform turns Q2 Management’s values into daily actions that strengthen transparency, integrity and care.

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From Revolving Door to Retention Excellence: A Blueprint for Lasting Teams

Teed up and tuned in

Intertek designs tailored training for Bandon Dunes so hospitality teams deliver consistent, exceptional guest experiences.

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Wisetail LMS & Operations Platform

Strong expresso, stronger culture

Intertek’s Wisetail platform helps Bad Ass Coffee of Hawaii scale training while keeping franchise teams aligned and on-brand.

Explore the service offering:
Learning Solutions for Franchise Success

What we do

We are a leading Total Quality Assurance ('TQA') provider to industries worldwide. We go beyond the traditional testing, inspection and certification ('TIC') services to provide our clients with the 'ATIC' advantage - Assurance, Testing, Inspection and Certification solutions, empowering them to make their businesses ever stronger, ever more resilient and ever more sustainable.

Discover more about our solutions for specific sectors