Intertek AI² enables organisations to power ahead with smarter, safer, trusted AI solutions
Intertek AI² - AI Assured: Smarter, Safer, Trusted
Artificial intelligence has progressed from niche usage to now acting as a powerful engine for modern businesses around the world. From connected electrical products and wearable tech to customer experience, industrial systems, operations, and everyday productivity, AI is reshaping how organizations compete and grow. But with this transformation comes a new category of risk that traditional governance models weren’t built to manage.
Intertek AI² provides the world’s first independent end-to-end assurance program designed for how AI is actually used today. Whether you're embedding intelligence into products, improving operations, personalizing customer interactions, or equipping teams with powerful productivity tools, Intertek helps you deploy AI that is smart, safe, secure, and trusted.
Start your AI risk assessment today and focus on AI Assurance for the long-term.
Where AI Is Transforming Business Today
- AI-Enabled Products
Smart devices, wearables, industrial robots, and connected systems are now powered by machine learning. These intelligent platforms are making decisions, adapting to users, and interacting with the physical world. AI² verifies your product’s performance, reliability, and safety keep pace with its intelligence. - AI-Driven Customer Engagement
From virtual stylists and service assistants to conversational retail and omnichannel experiences, AI is redefining how brands connect with customers. AI² helps you build trustworthy, bias-aware, brand-aligned interactions that strengthen loyalty and protect your reputation. - AI for Operations Excellence
Across supply chains, factories, and logistics, AI is optimizing forecasting, inventory, maintenance, and quality control. AI² assures that automated decisions are accurate, explainable, and free from system-level vulnerabilities that could halt production or affect product quality. - AI for Everyday Productivity
Sales, marketing, HR, and other teams throughout the organization are using AI tools to accelerate content creation, analysis, and decision-making. AI² ensures your organization uses these tools responsibly, with the right safeguards to protect data, avoid misuse, and maintain accuracy.
A New Kind of Governance for a New Kind of Intelligence
As AI grows more autonomous, powerful, and integrated, organizations face a new set of risks:
- Safety: AI-enabled products interacting with the physical world
- Data & Privacy: expanding data flows, sensitive inputs, and systemic exposure
- Loss of Control: models adapting in ways teams can’t predict
- Hallucination & Bias: inaccurate, unfair, or harmful outputs
- Environmental Impact: computational drain, power use, and carbon footprint
Intertek AI² helps you build a governance system that manages these risks without slowing innovation.
Our Framework: Fast, Flexible, Future-Proof
Intertek’s AI2 framework blends the latest global standards, emerging regulations such as the EU AI Act, and industry best practices across the entire AI lifecycle. It is designed for real business environments, not academic theory or rigid compliance checklists.
Fast
Stay ahead of evolving expectations, risks, and global requirements with a model that continuously adapts to new AI capabilities, regulatory movements, and market demands.
Flexible
Choose the assurance modules you need—Governed, Secure, Transparent, Safe—based on your organization’s AI risk assessment and apply them exactly where they add value. Use them individually or combine them for full lifecycle assurance.
Future-Proof
Anticipate and manage AI risks while accelerating innovation, entering new markets, and achieving your business goals with confidence.
Learn more about our modular approach to AI solutions below:
Governed AI
Governed AI establishes risk and quality management frameworks, AI governance structures, regulatory compliance strategies, and oversight mechanisms ensuring accountability and adherence to evolving requirements including EU AI Act obligations.
We deliver expert-led ISO 42001 training to help your team understand and implement AI management systems that align with international best practices. The training helps balance innovation with governance by addressing AI-specific risks like ethics, transparency, and continuous learning. Participants gain a clear understanding of why AI governance matters, how to identify and manage AI-related risks, and how to build an AI Management System (AIMS) aligned with ISO/IEC 42001. The training also shows how ISO 42001 integrates with existing standards to create a unified, trustworthy approach to managing AI.
We provide auditing and certification of the AI management system per ISO/IEC 42001 requirements.
We strengthen AI development practices by assessing organizational controls with ISO/IEC 42001. Our work supports structured quality objectives, lifecycle documentation, and improvement loops specific to AI systems.
We apply ISO/IEC 23894 and the NIST AI Risk Management Framework to help identify, assess, and treat AI-specific risks across the system lifecycle. Our approach embeds risk thinking into both technical and organizational decision-making.
We assess governance structures aligned with ISO/IEC 42001 and the requirements of the EU AI Act. From roles and responsibilities to documentation and audits, our services help organizations operationalize control over AI systems at scale.
Secure AI
Secure AI delivers cybersecurity tailored to AI systems, red teaming exercises identifying vulnerabilities and failure modes, threat monitoring and incident response planning, and security architecture guidance addressing unique AI vulnerabilities.
Combining Functional Safety, Cybersecurity, and AI, we help ensure AI behaves as intended, even in adversarial or failure conditions. Our work supports both technical resilience and regulatory defensibility.
We identify vulnerabilities and cyber risks in AI systems using principles from ISO/IEC 23894, OWASP Machine Learning Security Top Ten, and OWASP Top 10 for Large Language Model Applications. This includes analyzing risks like data poisoning, evasion attacks, and model extraction.
We evaluate AI systems for cybersecurity risks including cybersecurity risks related to supporting infrastructure and systems, AI applications, and AI models. Our work focuses on securing the entire AI systems, including vulnerability assessments, penetration testing, and AI red teaming.
We support clients validate the use of AI/ML in the application of digital twin simulations to assess system behavior. This enables early identification of risk scenarios and ensures digital twin technology that leverage AI can confidently be used speed up compliance.
Transparent AI
Transparent AI develops technical documentation meeting regulatory standards, implements appropriate explainability levels for different applications, and creates communication strategies making AI behavior understandable to diverse stakeholders.
Our pre-assessments identify gaps against current and emerging AI regulations and standards, including the EU AI Act and ISO/IEC standards. You’ll get a clear action plan to accelerate compliance and reduce costly surprises during formal evaluations.
Aligned with ISO/IEC 42001 and the requirements under the EU AI Act, we review how human oversight is defined and implemented. This includes evaluating intervention points, escalation paths, and decision accountability for high-risk AI systems.
We assess the quality of datasets used in AI systems based on the ISO/IEC 5259 series, which defines key dimensions such as accuracy, completeness, timeliness, and representativeness. Our reviews focus on how data quality affects model performance, safety, and compliance, particularly in high-risk applications. We help ensure structured, auditable processes for managing and improving data throughout the AI lifecycle.
We detect and evaluate bias using the principles in ISO/IEC TR 24027 and ISO/IEC TS 12791. Our reviews help ensure fairness in datasets and model behavior and guide mitigation actions when disparities are found.
We assess documentation to evaluate explainability techniques, including addressing data governance, human oversight to ensure model clarity. This ensures your AI systems are transparent, traceable, and aligned with upcoming regulatory transparency demands.
Safe AI
Safe AI provides comprehensive testing and validation using AI-specific methodologies, data quality assessment and improvement, independent performance verification, and bias detection and mitigation across diverse populations and use cases.
We assess performance, focusing on performance claims, stability, generalization, drift, and resilience. Our work ensures models perform reliably across deployment conditions, not just in the lab.
Using ISO/IEC 24029-1:2021 guidance, we test AI systems for resilience under stress, data noise, and edge cases. These assessments evaluate how well your models perform in real-world, uncertain, or adversarial conditions to ensure they’re stable and trustworthy.
We assess how AI-driven components interact with safety functions in systems such as robotics and machinery, aligning with relevant functional safety standards such as IEC 61508, ISO 13849 and ISO 26262. Our focus is on demonstrating that AI behavior is predictable, controllable, and safe. We help ensure AI doesn’t compromise functional safety, particularly in systems involving dynamic decision-making, human interaction, or autonomous motion.
We evaluate how understandable and transparent your AI system is, from model outputs to lifecycle documentation, ensuring that We help make black-box systems are explainable to users, auditors, and regulators.
We support clients to develop and perform robust test strategies for AI that help verify and validate model behavior, outcomes, and support traceability from training to deployment.
Why Choose Intertek AI2?
- End-to-End Support:From concept to compliance, we guide you through regulatory, performance, and risk challenges for complete AI Assurance.
- Global Reach:With over 1,000 laboratories and offices in more than 100 countries, we bring deep local knowledge to global market entry.
- TQA Expertise:Our Science-based Total Quality Assurance (TQA) model gives clients a competitive edge with early insights into current and emerging regulations.
- Cross-Industry Experience:Drawing on more than 130 years of safety and quality leadership, we’re uniquely positioned to help organizations safely and confidently adopt AI.
How Intertek Supports You
The Intertek AI² framework gives you a full suite of advisory, assessment, and certification services across the entire AI lifecycle, helping you deploy AI with confidence and meet global regulatory expectations.
| Discover & Plan | Strengthen & Assure | Test & Assess | Certify & Lead |
| Map > Regulate > Prioritize | Govern > Train > Embed | Challenge > Validate > Improve | Assure > Prove > Differentiate |
| AI² Global Regulatory Screening | Board-level Workshop mapping important risks | AI² High-Risk Assessment (EU AI Act, Machinery Regulation) | ISO/IEC 42001 Certification |
| AI² Gap Analysis | Training: ISO/IEC 42001 | AI² Limited Risk Assessment (EU AI Act Transparency) | |
| Training: EU AI Act | AI² GPAI Assessment (EU AI Act CoP) | ||
| Training: Machinery Regulation | AI² Red Teaming | ||
| Support Conformity and Technical File Creation |
Start your journey to responsible AI today
Contact us to learn how Intertek AI2 can help you build safer, smarter, and more trusted AI technologies.
Intertek AI² Solutions
AI Compliance in Industrial Machinery
Minimize risk and meet regulatory requirements for AI-Enabled Industrial Machinery
AI Enabled Medical Devices
Tailored solutions for Medical Devices that address AI data quality, algorithm transparency, and compliance with global regulatory frameworks.
AI Safety & Security
We help you adopt AI securely through our AI Safety & Security solutions of active red teaming, ISO 42001 and EU AI Act readiness, and training in responsible AI governance.
Cybersecurity Certification and Testing Services
We serve as your partner in simplifying and streamlining your product's cybersecurity certifications. From Common Criteria, FIPS 140, IEC 62443, ETSI/EN 303645, ANSI/UL 2900 and more, your product is our priority.
Intertek AI² Solutions Overview
Artificial Intelligence (AI) has emerged as the defining technology of our era, fundamentally transforming industries, societies, and the global economy. Intertek AI² solutions ensure trustworthy AI systems with robust quality assurance and regulatory compliance.
